Supporting IT Solutions: The Human Element

by | Feb 3, 2016 | Uncategorized | 0 comments

https://www.linkedin.com/pulse/supporting-solutions-human-element-david-foster

Supporting IT Solutions: The Human Element

enterprisecloudbackup:

The importance of human-powered technical support for IT solutions – at what point do customers suffer from the reliance on intuitive design and automated support systems?

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